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  Global competitiveness and fair practices  
       
       
       
    Tovay took its first step toward becoming a global player when it set up a company in China mainland in 1996. By the end of the 20th century, business in Europe and North America had begun to play a substantial role in the company's success. Today, like many of our customers, we are competing globally for market share in every area of our business. We face mounting pressure to innovate, to cut costs and to lower prices.  
     
     
       
 
    We require suppliers to comply with fundamental values  
 
    We conduct our purchasing through a worldwide network of procurement centers. Besides paying attention to quality and price, these centers also help to ensure that our about 50 suppliers comply with international labor and environmental standards. Using uniform guidelines, all Tovay buyers can assess their partners according to objective criteria and store the appropriate details in a data bank.  
 
    Some 50 suppliers worldwide have now signed a declaration for us – a standard requirement in all Tovay's business relationships since July 2004 – in which they undertake to protect the environment.  
 
    We manufacture to consistently high standards  
 
    We operate more than 5 manufacturing locations across China mainland in various economic regions, partly as international joint ventures. In our efforts to remain internationally competitive, locations with especially favorable cost structures are playing an increasingly important role.  
 
    Customer focus in sales and service  
 
    We respect cultural differences, and we view employee diversity as enriching for our organization. It, too, enhances our international competitive strength.  
 
    Building on our experience in various countries, we are currently setting up a global network of centers of competence to enhance our performance in the sales and service sector and to sharpen our customer focus. Essentially, we believe in going where our customers are.  
 
    Our sales reflect a significant global trend: After the U.S., the countries with the highest rates of growth are up-and-coming states in Asia and Eastern Europe. By setting up locations in tomorrow's high-growth markets, we can protect our competitive position in the international arena as well as jobs in China mainland, our home market.  
 
 
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